Welcome to Yostien.com. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing this site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this website.
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1. General Information
• Yostien is a luxury fashion brand specializing in exclusive couture garments and accessories.
• This website is operated by (Studio Yostien).
• We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the site following changes constitutes acceptance of those changes.
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2. Eligibility
To place an order with Yostien, you must:
• Be at least 18 years old
• Provide accurate, complete, and current personal and payment information
• Not use the site for any illegal or unauthorized purpose
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3. Product Information & Availability
• We strive to ensure product details, pricing, and availability are accurate.
• However, we reserve the right to correct errors and to cancel orders if product information is inaccurate, including after an order has been placed.
• Due to the handcrafted and exclusive nature of our items, slight variations may occur in color, texture, or fit.
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4. Pricing & Payments
• All prices are listed in [EGP, or applicable currency according to your location] and are subject to change without notice.
• We accept secure payments via [Paymob].
• Your card will be charged at the time of purchase. Couture or made-to-order items are non-refundable once production begins.
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5. Shipping & Delivery
• See our Shipping Policy for detailed information.
• Shipping times are estimates and may vary due to courier delays, customs processing, or other factors outside our control.
• International customers are responsible for any customs duties or taxes incurred upon delivery.
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6. Returns & Exchanges
• Due to the exclusive nature of our products, we offer exchanges or store credit only, unless an item arrives damaged.
• Items must be returned in original condition, unworn, and with all tags attached.
• See our Refund & Exchange Policy for more information.
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7. Intellectual Property
• All content on this site—including images, designs, text, logos, and graphics—is the property of Yostien and protected by intellectual property laws.
• You may not use, reproduce, or distribute any content without our express written consent.
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8. Limitation of Liability
• We do our best to ensure a flawless experience, but Yostien is not liable for any indirect, incidental, or consequential damages arising from your use of this website or purchase of our products.
• We are not responsible for any delays, damages, or losses due to third-party shipping carriers.
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9. Account Information & Security
• You are responsible for maintaining the confidentiality of your account and password.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
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10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Egypt or your country of registration], without regard to conflict of law principles.